Privacy policy

Who is ODB?

ODB is the private company ON A DAILY BASIS B.V., with its registered office in (1017 PS) Amsterdam at Leidseplein 33-2, registered in the trade register of the Chamber of Commerce under number 85055263.

When ODB processes your personal data, ODB is the controller.

ODB has appointed a data protection officer. You can reach Glenn van der Plaat at glenn@odb.nl.

How does ODB use your information?

Below is an overview of the purposes for which ODB processes personal data about you. In addition, it is always indicated which data ODB uses for that specific purpose, what the legal basis is for processing that data and how long the data is kept by ODB. To keep things organized, we've grouped everything by type of data flow.

Services, customer management and financial administration

Purpose: Financial administration

Details: Company Name, Billing Address, Bank Information (Bank Name/IBAN/BIC), Outstanding Balance

Basis: Legal obligation

Retention period: As long as necessary for this purpose

Purpose: Invoicing

Details: Company Name, Billing Address, Bank Information (Bank Name/IBAN/BIC), Outstanding Balance

Basis: Legal obligation

Retention period: As long as necessary for this purpose

Purpose: Providing the service itself

Data: Name and address details, Email address, Case data, Data required to provide the service, Data generated during the service

Basis: Implementation of the agreement

Retention period: As long as necessary for this purpose

Purpose: CRM

Details: Name, Email Address, Location, Order History, Phone Number

Basis: Legitimate interest

Involved interest: Commercial interest

Retention period: As long as necessary for this purpose

Purpose: Application

Details: Name, Email Address, Location, Order History, Phone Number

Basis: Legitimate interest

Involved interest: Commercial interest

Retention period: As long as necessary for this purpose

Marketing

Purpose: Newsletter

Details: Name, Email Address, Phone Number, Product Interest

Basis: Legitimate interest

Involved interest: Commercial interest

Retention period: As long as necessary for this purpose

Purpose: Social media marketing

Details: Name, Email Address, Phone Number, Product Interest

Basis: Legitimate interest

Involved interest: Commercial interest

Retention period: As long as necessary for this purpose

Website

Purpose: Website analytics

Data: Surfing behavior, Location

Basis: Legitimate interest

Involved interest: Commercial interest

Retention period: As long as necessary for this purpose

Security and Fraud Prevention

Purpose: CCTV

Data: Surveillance video, Surveillance photo

Basis: Legitimate interest

Involved interest: Commercial interest

Retention period: As long as necessary for this purpose

How does ODB obtain your personal data?

ODB has information about you because you provided that information to us.

What are your rights?

Under the European General Data Protection Regulation, you have a number of rights with regard to your data and its processing:

Insight

You can always view your own (personal) details and change them in your account if necessary. If you want to see the personal data that ODB has recorded about you, you can request access.

Modify

If you want to make changes to the personal information that you have seen as a result of a request for access and that you are unable to change yourself in your account, you can request this to ODB. You can request that ODB changes, corrects, supplements, deletes, or protects your information.

Restricting processing

You also have the right, under certain conditions, to request ODB to restrict the processing of your personal data.

Right to object

If certain processing is based on the “legitimate interest” of ODB or a third party, you have the right to object to that processing.

Data transfer

You have the right to obtain your personal data from ODB. ODB will provide these in a structured and common form that can easily be opened in other common digital systems. In this way, you can also transfer your data to another provider.

Revoke consent

In all cases where the basis for certain data processing is your consent, you have the right to withdraw that consent. This has no consequences for the past, but it does mean that we are then no longer allowed to process that data. As a result, ODB may no longer be able to provide you with certain services.

Response by ODB

A request can be sent to privacy@odb.nl. ODB will comply with your request as soon as possible and in any event no later than one (1) month after ODB has received such a request. If ODB rejects your request, we will indicate in our response why the request is rejected.

Recipients of the personal data

The data can be transferred to:

• Processors

It is possible that ODB is obliged to provide your data to a third party, for example on the basis of a legal obligation.

Transfer to third countries or international organizations

For (for example) technical and operational reasons, it may be necessary for your (personal) data to be transferred to companies affiliated with ODB outside the European Economic Area. Because privacy protection regulations there may not offer the same protection as within the European Economic Area, ODB will use the EU Model Clauses to protect your privacy as much as possible. If that is not possible, ODB will ask you for permission to transfer your (personal) data to countries without an appropriate level of protection. You can withdraw this consent at any time.

What are cookies and how does ODB use them?

Cookies are small pieces of (text) information that are sent to your browser when you visit the ODB website and are then stored on the hard drive or in the memory of your computer, tablet, mobile phone or other device (hereinafter: “Device”). The cookies placed via the ODB website cannot damage your Device or the files stored on it. When we talk about “cookies”, we mean not only these small pieces of (text) information, but also similar techniques that collect information, such as device fingerprinting.

Can this Privacy Statement be amended?

This Privacy Statement is subject to change. We therefore recommend that you regularly check the Privacy Statement for any changes.

Where can you go with complaints and questions?

If you have any questions about this Privacy Statement and how ODB uses your data, you can send an email to privacy@odb.nl. Even if you have a complaint about how ODB processes your data, you can send an email to privacy@odb.nl. In addition, you can always contact the competent national supervisor in the field of privacy protection. In the Netherlands, this is the Data Protection Authority.